NOVERIQ LIMITED (“Company”, “we”, “our” or “us”) respects your privacy and is committed to protecting personal information in accordance with the Privacy Act 2020 (New Zealand) and its Information Privacy Principles. Where we process personal data of individuals in the European Union or European Economic Area and Regulation (EU) 2016/679 (GDPR) applies, we also comply with the GDPR.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website or interact with us.
1. Personal Information We Collect
We collect only information that is necessary, relevant and proportionate to our legitimate business purposes.
Information you provide voluntarily
When you contact us through the contact form, by email or through other channels, or when you engage our services, you may provide:
- Full name
- Email address
- Company name and position
- Phone number (if provided)
- Message content and project details
- Identification and company information required for our client and counterparty checks
Providing this information is voluntary, but without it we may not be able to respond to your request or provide our services.
Information collected automatically
When you access our website, certain technical data may be collected automatically, such as:
- IP address
- Browser type and version
- Device information and operating system
- Referring pages
- Date and time of access
This information is used to keep the website secure, stable and performing well.
Our contact form uses Cloudflare Turnstile to prevent automated abuse. Cloudflare processes technical information, such as IP address and browser signals, for this security check. Fonts and interface libraries are hosted locally on this website.
Cookies and similar technologies
We use cookies to support website functionality and, with your consent, to analyse usage. Details are set out in our Cookie Policy.
2. Purpose and Legal Basis of Processing
We use personal information for the following purposes:
- Responding to enquiries and communication requests
- Providing management consultancy, business support and commercial agency services
- Carrying out client identification, counterparty and sanctions checks
- Improving website security and performance
- Meeting our legal, tax and regulatory obligations
- Preventing fraud or misuse of our website and services
Where the GDPR applies, we rely on one or more of the following legal bases: performance of a contract or steps taken before entering into a contract; compliance with a legal obligation; our legitimate business interests; and your consent, where required.
We do not use personal information for purposes unrelated to our professional activities.
3. Data Retention
We keep personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Retention periods vary depending on the nature of the relationship and our legal obligations, including record-keeping requirements under New Zealand tax and company law.
4. Disclosure and International Transfers
We do not sell or trade personal information. We may share it only with:
- IT hosting, email and infrastructure providers
- Analytics and technical support providers
- Professional advisers, such as accountants and lawyers
- Government, regulatory or law enforcement authorities where required by law
Some of our service providers may store or process information outside New Zealand. Before disclosing personal information overseas, we take reasonable steps to ensure it will be protected in a way comparable to the Privacy Act 2020 (Information Privacy Principle 12). New Zealand is recognised by the European Commission as providing an adequate level of data protection for personal data transferred from the European Union. Where personal data subject to the GDPR is transferred to other countries, we apply appropriate safeguards.
All service providers are required to keep information confidential and to maintain adequate data protection standards.
5. Data Security
We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, use, alteration, disclosure or destruction. These may include encrypted communication, secure cloud infrastructure and access controls. If a privacy breach is likely to cause serious harm, we will notify the Office of the Privacy Commissioner and affected individuals as required by the Privacy Act 2020.
6. Your Rights
Under the Privacy Act 2020 you have the right to request access to, and correction of, your personal information. Where the GDPR applies, you may also have the right to:
- Request erasure of your personal data (“right to be forgotten”)
- Restrict or object to certain processing
- Request data portability
- Withdraw consent at any time, where processing is based on consent
- Lodge a complaint with a supervisory authority
Requests may be sent through our contact form. We will respond within the time limits set by applicable law (under the Privacy Act 2020, no later than 20 working days).
7. Complaints
If you have a concern about how we handle your personal information, please contact us first. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of New Zealand (www.privacy.org.nz). Individuals in the European Union may also contact the data protection authority in their country of residence.
8. Policy Updates
We may update this Privacy Policy from time to time. The current version will always be published on this page with a revised effective date.
9. Contact Information
NOVERIQ LIMITED
2 Bowscale Place, Northpark
Auckland 2013
New Zealand
Company No. 9456325 · NZBN 9429053940162
Contact: contact form